Medici Fashion DMCC ("Medici Fashion," "we," "us," or "our") is committed to protecting the privacy and confidentiality of personal information that you provide when using our website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our website, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

1. Information We Collect:
2. We may collect personal information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. The types of personal information we may collect include your name, email address, mailing address, phone number, and payment information.
3. How We Use Your Information:
4. We may use the personal information we collect from you to:
5. • Process and fulfill your orders.
   • Communicate with you about your orders, products, services, and promotions.
   • Send you marketing and promotional materials.
   • Improve our website, products, and services.
   • Conduct research and analysis.
   • Respond to your inquiries and provide customer support.
6. Disclosure of Your Information:
7. We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
8. Security of Your Information:
9. We implement a variety of security measures to maintain the safety of your personal information when you submit it through our contact form or newsletter signup. This website is served over HTTPS, so data you enter is encrypted in transit, and access to stored submissions is limited to authorised members of our team.
10. Data Controller: The controller responsible for this website is Medici Fashion DMCC (trading as The Source), Unit 1309, Jumeirah Bay Tower X3, Cluster X, Jumeirah Lakes Towers, Dubai, United Arab Emirates, info@thesource.expert. Our German sales office is at Liebigstraße 20, 60323 Frankfurt am Main.
11. Contact Form: When you use our contact form we collect your name, company, work email address, country, a description of what you are sourcing and the topic you select. We use this information only to answer your enquiry and, where you ask for one, to arrange a sourcing diagnostic call. The form is processed by Webflow, Inc. (USA), which hosts this website; submissions are stored in our Webflow account and forwarded by email to our team. We keep enquiries for as long as needed to handle them and for up to 24 months afterwards, unless a business relationship follows. The legal basis is our legitimate interest in responding to your request and, where applicable, the steps needed to enter into a contract.
12. Newsletter: If you subscribe to our updates we store your email address and the time of subscription. Our newsletter is sent through Klaviyo, Inc. (USA), which also records opens and clicks so we can see which content is of interest. You can unsubscribe at any time using the link in every email or by writing to info@thesource.expert; we then delete your address from the mailing list. The legal basis is your consent.
13. Your Rights: Visitors in the European Union and the United Kingdom have the right to access, correct or delete the personal data we hold about them, to restrict or object to its processing, to data portability, and to withdraw consent at any time. To exercise these rights, email info@thesource.expert. You also have the right to lodge a complaint with a data protection supervisory authority.
14. Changes to This Privacy Policy:
15. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

By using our website, you consent to the terms of this Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at info@thesource.expert

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